Service FAQs at Alice Springs Toyota

Booking a service is easy. You can:

• Book a service online through our website 
• Book via the MyToyota Connect App
• Call our Service Team on (08) 8955 4230

We'll help you find a service time that suits you.

Alice Springs Toyota specialises in servicing Toyota vehicles only.

Toyota recommends servicing your vehicle according to the intervals outlined in your Owner's Manual. Regular servicing helps keep your vehicle running safely and efficiently, plus it is important in maintaining your vehicle’s warranty.

Every Toyota Genuine Service is completed according to Toyota's recommended servicing requirements for your vehicle.

The specific items included can be found in your Toyota Owner's Manual. You can also visit our Toyota Service Inclusions page for more information.

Yes. Our team can provide an estimate for scheduled servicing and discuss any additional maintenance items that may be due for your vehicle.

Get a quote here.

Service times vary depending on the type of service and any additional work required. When booking your appointment, our Service Team can provide an estimated completion time.

Yes, you can! Relax in our customer lounge and enjoy complimentary Wi-Fi, a children's play area, great coffee, and reading options while your Toyota is being serviced.

Yes. We offer a complimentary courtesy bus service to destinations within 5km of the dealership from 8:00am, subject to availability.

If you need transport during your service appointment, please let us know when making your booking.

If you can't do without a vehicle, ask our team about a service loan car or courtesy vehicle options. Booking in advance is required and is subject to availability.

Yes. If you would like to drop your vehicle off before your appointment, please follow our Early Bird Drop-Off process.

Gates open at 6:45am

Park your vehicle in an available carpark.
Complete an Early Bird Envelope located at the Service Entry.
Place your keys inside the envelope.
Deposit the envelope in the Key Drop at the Service Entry.

Please note that our courtesy bus service begins at 8:00am. As servicing operates on an appointment schedule, dropping your vehicle off early will not result in an earlier service time.

Additional repair requests made on the day may require extra time or a separate booking.

If our technicians identify any additional repairs or maintenance requirements, we will contact you before carrying out any extra work.

We will explain the recommended repairs, provide a quote where applicable, and obtain your approval before proceeding.

Please note that additional repairs may require extra workshop time or a future booking, depending on parts availability and workshop capacity.

Absolutely. Please describe the noise and when it occurs when making your booking so our technicians can investigate the issue efficiently.

Yes. We use Toyota Genuine Parts designed and tested specifically for Toyota vehicles to help maintain safety, reliability, and performance.

We accept EFTPOS, Visa, Mastercard, cash, and online payments via a secure SMS payment link. If you have any questions regarding payment options, please contact our Service Team.

We love welcoming travellers from near and far; however, Alice Springs Toyota does not provide vehicle washing services as part of our servicing.

If you'd like to clean your vehicle, our car wash facility is located next door to our dealership and is suitable for caravan cleaning also.

Unfortunately, we are unable to accommodate long-term vehicle parking. We kindly ask that vehicles be collected as soon as possible after servicing or repairs are completed.

If you need to cancel, reschedule, or discuss any special requirements, please contact our Service Team on (08) 8955 4230.

We understand that plans can change and will do our best to accommodate your needs.